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Mobile Contact gets your message across, instantly. Whether you wish to tell one person or the entire workforce of a multi-national corporation, Mobile Contact dispatches your message to their mobile handset in as much time as it takes you to press SEND on your web-browser.

Manage a call-centre handling customer orders? Use Mobile Contact to enhance the customer experience by sending their order-tracking number and a note of "thanks" at the end of the call. Then use it to notify the customer of order status and delivery dates.

Or maybe you are the head-office of a chain of opticians. With Mobile Contact your local branches can notify customers when their glasses are ready for collection, or their monthly contact lenses are due for replacement.

It's not just the front-end of an organisation where Mobile Contact adds value. It also serves as the perfect interface to keep in touch with your road-based staff. Either one-to-one ("Mr. Smith phoned the office, please call him before 2pm on 444-555-666"), or one-to-many when a key company announcement needs to be urgently distributed across a section, or the entire workforce.

The applications for Mobile Contact are very broad and include call centres, internal communications, crm, appointment reminders, fleet management and job agency vacancy notifications.

Mobile Contact is in use today within several organisations including Blue Chips where the main benefits have been stated to be:

  • Reduced call-centre costs
  • Increased customer satisfaction
  • Improved internal communications

For more information about Mobile Contact, please download the brochure, or contact sales@bayhamsystems.com.

 

 
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